TERMS AND CONDITIONS

Effective Date: 1st March 2025

These Terms and Conditions (“Terms”) govern your access to and use of any services, applications, platforms, websites, or products offered by Zeptobeon PVT Ltd (“we,” “us,” or “our”), including any associated content, tools, and services (collectively, the “Services”).

REVIEWS, FEEDBACK AND DATA RETENTION

  • You may be invited by Zeptobeon PVT Ltd to provide feedback, ratings, suggestions, comments, opinions, or reviews. Submitting such content is entirely voluntary.
  • You are solely responsible for any content you submit and agree not to post or publish any content that:
    • Infringes on intellectual property or privacy rights;
    • Violates applicable laws or regulations;
    • Constitutes defamation or offensive material.
  • By submitting content, you grant Zeptobeon PVT Ltd the right to use, analyze, or publish such feedback for purposes including but not limited to customer support, dispute resolution, market research, or service improvement.
  • Zeptobeon PVT Ltd acts only as an “intermediary” under applicable laws regarding the publication of user content and disclaims liability for such content.
  • We may retain your submitted data as long as necessary for business or legal purposes, in compliance with applicable data protection laws.
  • While we reserve the right to remove content that violates these Terms or legal requirements, you are solely responsible for what you post or share.

LIMITATION OF LIABILITY

Please read the following carefully, as it outlines the limitations of liability for Zeptobeon PVT Ltd. This section does not intend to limit any rights you may have that cannot be lawfully restricted.

  • The Services are provided on an “AS IS” and “AS AVAILABLE” basis. Zeptobeon PVT Ltd makes no warranties of any kind, express or implied.
  • We disclaim all liability for:
    • Accuracy, availability, or security of the Services;
    • Data loss, computer damage, or other harm;
    • Failures to store or transmit content;
    • Unauthorized access or breaches.
  • We are not liable for indirect, incidental, or consequential damages, including loss of profit, data, or goodwill.
  • In no event shall our liability exceed the amount paid by you for the Services directly giving rise to the claim.
  • These limitations apply regardless of the theory of liability, whether in contract, tort, or otherwise, even if we have been advised of the possibility of such damages.

DISCLAIMER

  • Zeptobeon PVT Ltd is not responsible for any payments or exchanges made outside its official channels.
  • We strongly discourage the sharing of personal information between users or with representatives of the company unless expressly authorized.
  • Our personnel do not have access to user data beyond what is permitted by law or necessary for service delivery.
  • Users are encouraged to report any misconduct or policy violations, and Zeptobeon PVT Ltd may take appropriate actions, including legal steps.

INDEMNIFICATION

  • You agree to indemnify and hold harmless Zeptobeon PVT Ltd, its directors, employees, and agents from any claims, damages, or expenses arising from your violation of these Terms or applicable laws.

FORCE MAJEURE

Zeptobeon PVT Ltd shall not be liable for any failure or delay in providing Services due to circumstances beyond our control, such as natural disasters, war, government restrictions, pandemics, or network failures.

SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, it shall not affect the validity of the remaining provisions.

GOVERNING LAW AND JURISDICTION

  • These Terms shall be governed by the laws of India.
  • Disputes shall be subject to the exclusive jurisdiction of the courts in Ernakulam, Kerala, India.
  • In the event of a dispute, the parties shall attempt to resolve the matter amicably. If unresolved within 15 days, the dispute may be referred to arbitration under the Arbitration and Conciliation Act, 1996. The seat and venue of arbitration shall be Ernakulam, Kerala, and proceedings shall be conducted in English and Malayalam.
  • The arbitration award shall be final and binding. Parties agree not to initiate legal proceedings related to the dispute (except for interim relief) until arbitration is complete.